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DND (Do not Disturb) – NCC new policy, what about it?

So we started having issues with delivery for some networks especially MTN and after some digging, it feels like a new feature called DND, asked to be activated by NCC by Operators is disrupting the Bulk SMS market. Read our last update about it here

So what is this DND?

Nigerian Communications Commission (NCC) has directed all Telecommunications Company (MTN, GLO, Airtel, Etisalat, etc.) to allow existing subscribers to opt-in to receive SMS on Telemarketing, including but not limited to Value Added Services, e.g. flight schedule, weather forecast etc. in conformity with Part 111, section 20 (2) of CCPR, while consent of new subscribers will be sought to opt-in at the beginning of the contract.

Some Operators like MTN NG have since implemented a Full Blocking mode for Do-Not-Disturb on some numbers without the consent of the subscribers on their network e.g myself in person on 08062741555 and you can imagine how frustrating it was to not receive all smsBAG updates and daily reports because of MTN.

The downside for our customers is that if you send an sms to a DND number, we might still charge you because we are charged for operator delivery not customer delivery. We apologize in advance, If you notice NOT_DELIVERED to some specific numbers in your list, Kindly tell them to check there DND status.

For MTN users, text STATUS to 2442 for your DND status, and Allow or STOP for full Allow or Full Stop. for other options, send HELP to 2442.

For more information or support, Call us on 08062741555 or mail support@smsbag.com

Thank you for your using smsBAG

Regards

Michael (smsBAG Admin)

 

 

newsupdate

ZERO Tolerance on Accounts sending SCAM

Hello Esteemed Customers,

We would like to remind all our customers of our no-scam policy and smsBAG terms of usage.  Both are available here … http://smsbag.com/company/no-scam-policy/#top

http://smsbag.com/company/terms-conditions/

Our Support Department will continue to enforce these policies as at when due especially when the account is in violation of federal laws.

If you have any questions or information, do contact us support@smsbag.com

smsbag125

Yes!!! We changed our Look

buildingdesign

Yes!!! we changed our look and we did it for you. We knew you were getting tired of that old interface and wanted something classy, a better framework, something that builds up to the service we can render? Well…we hope we have done something better.

We have changed our face and one of our engines, now we have a framework for your sms (sendapp) which is better robust and can help us add services for you on the fly. Have you logged into the new sms engine?

Try SendAPP Today

So tell us, what do you think of our new face?

We are Upgrading 1-7 February, 2015

Dear Esteemed Customers,

Compliments of the season once again.

Making sure we fulfill our promise of giving you the best service, we will be upgrading our hardware infrastructure between the 1st to the 7th of february, 2015.

While our Engineers are planning to make sure this upgrade is performed smoothly (without you feeling it), We might not be too careful.

As such, if you notice or experience any inconveniences during or after this period, Feel free to call or email our support line immediately on support@smsbag.com

Regards

smsBAG Admin

Happy New Year 2014 – 10% Bonus on every Buy

smsbag

Happy new Year 2014

At smsBAG, we hope that your new year is filled with happy joy, happiness and laughter.

Here is wishing you a marvelous and bouyant 2014 from all of us at smsBAG.

We have started the new year on a high Note….

SMS price now as low as N1.40 and guess what, there is a 10% Bonus on every Buy from Jan 1st – Jan 31st, 2014.

Don’t wait….Buy now and Send Unlimited SMS to your ….

All Bonus SMS are free to send to all Available Nigeria Networks only. Bonus Credits cannot be used for International Messages.

Thank You

MTN Nigeria Delivery Issue: Resolved

Dear esteemed customers

We are glad to let you know that the MTN Nigeria SMS Delivery issue as been resolved and you can send your sms easier and better now with your sender names.

While this was purely an operator issue, we still apologize for all the inconveniences this might have caused your businesses.

Thank you for your understanding.

smsBAG

MTN Nigeria Delivery Issues

To Our Esteemed Customers

We regret to inform you that we are currently experiencing delivery issues on the Nigerian MTN network. It was gathered that MTN has implemented a strict filter on incoming traffic, one that does not allow alphanumeric sender ID to be used.

To ensure delivery under such conditions, we will be automatically changing all senders for incoming traffic to a randomly generated numeric value.

We apologize for any inconvenience this may have caused. Please let us know if you have further questions as we work to update you as soon as we have more information.

Thank you