Sequel to our previous message about non delivering MTN messages. We have some more updates.
Interestingly, The issue doesnt affect all MTN Numbers, It does however affect numbers having issues with the newly deployed DND (2442) Do Not Disturb enforced by NCC for bulk SMS/spam filter for mobile numbers.
We have confirmed that the error received from MTN for delivery to some MSISDNs definitely corresponds to DND, yet some of theses mssidns tested received the message that this is not the case. This simply means that the inconsistent data has been sent out from MTN.
We employ Individual(s) who feel they are not receiving some web2sms sent/delivered to contact MTN personally and ask why they are not recieving such messages.
Alternatively – you can text HELP to 2442 to know the status of your DND and get help.
If you need more information, Kindly talk to us
Michael (smsBAG Administrator)