Entries by smsbag

MTN Nigeria Delivery: DND (Do Not Disturb)/2442 Issues

Dear Customers, Sequel to our previous message about non delivering MTN messages. We have some more updates. Interestingly, The issue doesnt affect all MTN Numbers, It does however affect numbers having issues with the newly deployed DND (2442) Do Not Disturb enforced by NCC for bulk SMS/spam filter for mobile numbers. We have confirmed that […]

MTN Nigeria Messages not delivering

Dear Customer, We are experiencing serious delivery issues with MTN Nigeria since yesterday, Our Engineers are working hard to find the root cause of these issues and updates will be given as soon as we have them. In the mean time we would like to apologize for this service disrupt\ion. Thank you for your attention. […]

ZERO Tolerance on Accounts sending SCAM

Hello Esteemed Customers, We would like to remind all our customers of our no-scam policy and smsBAG terms of usage.  Both are available here … http://smsbag.com/company/no-scam-policy/#top http://smsbag.com/company/terms-conditions/ Our Support Department will continue to enforce these policies as at when due especially when the account is in violation of federal laws. If you have any questions […]

MTN Undelivered SMS due to new FILTERS

Hello Dear smsBAG Customers, During the past 1-2 weeks, you might have noticed increasing NOT_DELIVERED SMS for some of your messages on the MTN Nigeria Network. This is due to a series of new filters that have been updated on the MTN Network. Unfortunately MTN will not release the key identifiers for this Filters so […]

E-Payment Not Working (Card Payments Offline)

Hello Dear Customer, By now, you must have noticed that our Epaymant platform has been offline. We deeply regret this inconvenience and we know how hard this must have been for those that use it regularly. Why is it down? GTPay/Interswitch have a little change in Technical specs which affected our integration, One we are […]

Yes!!! We changed our Look

Yes!!! we changed our look and we did it for you. We knew you were getting tired of that old interface and wanted something classy, a better framework, something that builds up to the service we can render? Well…we hope we have done something better. We have changed our face and one of our engines, […]

We are Upgrading 1-7 February, 2015

Dear Esteemed Customers, Compliments of the season once again. Making sure we fulfill our promise of giving you the best service, we will be upgrading our hardware infrastructure between the 1st to the 7th of february, 2015. While our Engineers are planning to make sure this upgrade is performed smoothly (without you feeling it), We […]

15th Nov Outage: Account Refunds Completed

Hello Esteemed Customers, This is to inform all affected customers during the 15h November Outage that all credit wrongly deducted for sent SMS has been refunded back into all accounts. We once again apologize for the inconveniences caused by the Outage. For more information or complaints, Kindly send an email to support@smsbag.com Regards smsBAG Administrator